![]() ![]() If you notice consistent issues with streaming performance, then we recommend checking the device and browser in use to make sure they are up-to-date and that your network speed is able to support video streaming. Temporary playback issues can and do occur, and we recommend returning to the video at another time or day to see if playback improves. They can also assist with checking your router to confirm it is properly connecting with your device. Your ISP may be encountering temporary issues with service. Important Note for the PBS Livestream and PBS Video App:The PBS livestream and PBS Video App do not offer the option for a different streaming rate and will auto-adjust based on your available network speed. This will also lower the quality of the video, so we recommend checking the above options first for the best possible performance. You can select this icon and select a lower number of kpbs to reduce the required network speed to stream the video. PBS Videos at pbs.org offer an option to decrease the streaming rate on the video in the lower corner of the video player where the gear icon is located. To confirm your PBS Video app is up-to-date, uninstall and reinstall the app on your device. ![]() Most browsers will give you an option to update if they see you are using an older version. Once your internet access is restored and your device is connected to the internet, attempt to play a video again.Ĭheck your browser's main settings to see if your browser is up-to-date. Reboot your modem and/or router by turning it off, waiting a minute, and then turning it back on again. You can try restarting your computer browser, app, or entire device to fix the issue. Your device may have other ongoing processes that are impacting video playback. Stutter Edit 1.05 for Mac is available as a free download on our application library. Even though VLC media player is compatible to play many videos and audio formats, sometimes you may see VLC video lag or stutter while playing HD videos. If you find a web browser with improved performance, but would prefer to use your original browser, we recommend checking if your original browser is using the most up-to-date version, and that there are no extensions installed or processes running in the background which could interfere with video playback. VLC is a well-known media player that supports almost all audio and video formats. If you're using a supported device, you can also try downloading the free PBS Video app for an improved experience. We recommend trying to view videos using an alternate web browser to see if there's any change in streaming. Try an alternate browser or the PBS Video app on supported devices.ĭifferent web browsers can have different interactions with websites and video players. If your connection is not strong, you might encounter choppy playback. You can find websites that test your internet speed by searching online for "internet speed test" and selecting one of the resulting pages. A broadband connection with at least 500 Kbps is required for the best viewing experience. That doesn't excuse the stuttering, because if Vista is advertised to be a media marvel, it just ain't so.Your network may be encountering slow network speeds. My suspicion is Vista faces a combination of trying to buffer the songs, and dealing with it's own overhead is what contributes or causes the issue. Earlier this year I got a new laptop, with XP and a core duo processor and still Media 10, same security software, and the system now plays music from the hard drive, no problem. After that, I would get constant stuttering because the security software was operating in the background and drawing more processing power. There is no interpretation involved and so different buffering off the external disc.Īs a reference point, on my work laptop, circa 2003, Windows 2000, with Media 10, it played fine until an upgrade to the security software was issued. When playing a CD from the CD-ROM or DVD drive, there is no stutter since the system is just reading the full CD bitstream. When you know how the song goes, it's really annoying. The song that is playing will begin to stutter, sometimes it will stutter for several seconds where sounds play without dropping notes, but with gaps in the time when they should be played. If the list of songs played from the hard drive is more than one, whether MP3 or WMA, then toward the end of any song where another song will follow, the system starts to buffer the next song to avoid several seconds of dead air at the conclusion of the current song. If only one song is selected, the song plays through fine. Here are my observations:įor any sequence of songs in a list, played from the hard drive, whether MP3 high or low, or WMA, the first song takes a few seconds to queue up. I've got Vista and Windows Media 11, on a Core 2 Duo processor with 2gb RAM.
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